HOW MANY PINS DO I NEED IN ORDER TO GET A REWARD?
You can get your reward starting from 100 PINS in our Rewards shop online.
HOW CAN I BOOK PINS FLIGHTS?
First, decide where you would like to go. Then, to book your PINS flight, contact the PINS Member Service, stating your name and surname, your PINS membership number, and let us know where you want to fly.
HOW MUCH DO PINS FLIGHTS COST?
PINS flights are available from 3300 PINS. See the PINS and destinations table here: www.pinsforme.com
SHOULD I BOOK PINS FLIGHTS IN ADVANCE?
PINS flights should be booked well in advance: we recommend 3 to 7 months in advance.
CAN I CHECK THE AVAILABILITY OF PINS FLIGHTS?
Tickets are subject to PINS flight seat availability on each route. You can find out the availability on a particular flight by contacting the PINS Member Service
CAN I GIVE AWAY/DONATE MY PINS TO SOMEONE?
Yes, you can donate any amount of PINS in online reward shop. There is an option to donate PINS with certain regularity and select certain amount – once per month, just once, all PINS in your account or specific amount of PINS.
DOES PINS FLIGHT INCLUDE A LUGGAGE ALLOWANCE?
Economy class PINS flights include 8 kg hand luggage.
Business class PINS flights include 3 items of checked-in luggage, 30 kg total.
ARE THERE ANY ADDITIONAL FEES FOR PINS FLIGHTS?
Airport taxes and add-on items (such as luggage, meal on board, insurance) must be covered separately. The amounts can vary depending on the destination.
CAN I PAY FOR A PINS FLIGHT WITH PINS AND MONEY?
No, PINS flights are only available for PINS: the amount shall cover the ticket fare.
CAN I BUY PINS FLIGHTS FOR OTHER PEOPLE, SUCH AS MY CHILDREN OR FRIENDS?
Yes, it is possible to buy PINS flights for other people if your PINS balance allows it.
WHAT KIND OF TICKETS CAN BE UPGRADED TO BUSINESS CLASS?
Tickets that can be upgraded to Business class are Premium class tickets.